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Managed IT

Proactive monitoring, automated patching, and unlimited remote helpdesk. The backbone of the pack.

Pricing
Per user
Per month

Includes devices, helpdesk, and the full stack. Custom quote based on your team.

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What's included

Everything we deploy on day one.

Managed IT is the backbone of the pack. We monitor your endpoints, patch them nightly, and answer the phone when something breaks. Enterprise-grade tooling, priced for Midwest small businesses.

24/7 monitoring (NinjaOne RMM)

Every endpoint reports to our dashboard. CPU, disk, RAM, security state, patch status — we see it before you do.

Automated patching

Windows + third-party software patched on a tested cadence. Zero-day priorities get same-day pushes.

Unlimited remote helpdesk

M-F 7am-7pm CT. Phone, email, or ticket. No counting tickets, no hour-based billing surprises.

Onsite support

For the Omaha metro. Same-day dispatch on critical issues. No extra mileage fees.

Asset & user lifecycle

Onboarding, offboarding, license tracking. Devices imaged, hardened, and inventoried before they hit a desk.

Monthly reporting + QBRs

Plain-English monthly health report. Quarterly business reviews to align IT with where you're going.

Response times

When you call,
someone answers.

30min
Critical

Site down, ransomware, breach

2hr
High

Multiple users impacted

Same day
Normal

Standard support requests

Next day
Low

Minor, single user

Alpha (Managed + Security) gets 24/7 priority on critical incidents.

The tools we run

NinjaOne RMM is our backbone.

It's what Fortune 500 IT departments use to manage tens of thousands of endpoints. We deploy it day one and configure it to your business — not generic templates.

  • Endpoint inventory + asset tracking
  • Real-time monitoring (CPU/disk/RAM/health)
  • Automated remediation scripts
  • Patch management (Windows + 3rd-party)
  • Remote access for technicians
  • Compliance reporting
NINJAONE
RMM + monitoring
HUNTRESS
EDR + SOC
THREATLOCKER
Zero-trust
SLIDE
Backup
⊙ Howl at the pack ⊙

Ready for predictable IT?

15-minute discovery call. We'll learn your stack, talk through your risks, and give you a quote the same business day.