Omaha-owned · Midwest-focused · On patrol since day one
About CoyotePack

A pack,
not a call center.

We started CoyotePack to bring enterprise-grade IT to Midwest small businesses without the enterprise-grade pricing or the helpdesk runaround.

Operating principles

How we work, in plain English.

One pack. One invoice.

Five services, one team. No finger-pointing between vendors when something breaks.

Enterprise tools, SMB pricing.

We run the same stack as Fortune 500 security teams — negotiated to per-user pricing.

Documented, not tribal.

Every client gets a runbook. Bus-factor of one is a liability we don't pass on.

Local, owner-led.

Omaha-owned. The person on the phone has equity in getting it right.

Our story

Built by a Midwest IT operator,
for Midwest IT operators.

CoyotePack started because the IT options for Midwest small businesses fell into two bad buckets: cable-guy MSPs who hand-roll everything, or national chains who don't pick up the phone after 5pm.

We built CoyotePack to bring enterprise-grade tooling — NinjaOne, Huntress, ThreatLocker, Wazuh — at per-user pricing built for SMBs. Documented from day one. Owner-led from the top.

"If you can't pick up the phone and reach the CEO, you're not running a real pack."

Meet Bryce →
The Pack Code

What we do differently.

Most MSPs are reactive. We built the pack to be proactive — and to keep working when the technician on call changes.

01

We deploy the security stack on day one.

Most MSPs sell you 'managed IT' and wait for an incident to upsell security. We deploy Huntress, ThreatLocker, Avanan, and Slide from the start. No tier games.

02

We run the same tools the Fortune 500 runs.

NinjaOne, Huntress, ThreatLocker, Wazuh — the actual stacks of major financial and healthcare orgs. We negotiated SMB pricing so you can run the real thing.

03

We document everything.

Every client gets a runbook with networks, credentials, escalation paths, and recovery procedures. No single point of failure on our side or yours — your business continuity is documented and protected.

04

We test our backups.

Quarterly restore tests, every client. Backup that hasn't been tested is a hope, not a strategy.

05

Owner-led helpdesk.

Owner-backed escalation on every account. There's no Tier 3 you can't reach.

06

No mid-month proration games.

Adds and removes apply on the 1st. Predictable invoicing, no Excel surprises.

Meet the Pack

Owner-led. Local. Accountable.

The person who answers the phone has equity in getting it right.

Bryce Youngquist

Founder & Lead Technician

Bryce started CoyotePack to bring enterprise-grade IT to Midwest small businesses. An Eagle Scout and veteran IT operator, he built the pack around proactive preparation, disciplined execution, and owner-backed escalation on every ticket.

Mark

CFO

Mark keeps the numbers honest, the contracts fair, and the business healthy.

Headshots coming soon

Service area

Omaha-owned.
On patrol across the Midwest.

On-site coverage across the Greater Omaha-Council Bluffs metro and Sarpy County. Remote managed IT across Nebraska, Iowa, and beyond.

On-site Same-day dispatch

Greater Omaha metro

Standard SLAs apply. No mileage fees.

  • Omaha
  • Council Bluffs
  • Bellevue
  • Papillion
  • La Vista
  • Elkhorn
  • Gretna
  • Sarpy County
Remote Midwest coverage

Nebraska & Iowa

Most of what we do — patching, monitoring, response, restores — is remote.

  • Lincoln
  • Fremont
  • Blair
  • Plattsmouth
  • Glenwood, IA
  • Across the Midwest

Outside the metro? Ask us. If your office is reachable on the road, we probably cover it. If not, remote-only managed plans still apply.

See how we'd protect your business.

Free 30-minute discovery call. No hard sell, no obligation.